5 People Suggested occupancy: 2 Adults & 3 Children
Transmission
4 speed automatic transmission with overdrive
Power Steering
Yes
Toilet / Shower
Yes (with glass shower door) Sink & vanity mirror
Age
2008-2009 Ford models 2009-2011 Ford models - starting April 1, 2011
Kitchen
3 Burner Stove and Oven 6ft3(170L) Fridge with Freezer Microwave Rangehood Double Bowl Sink
Entertainment
Radio & CD player LCD TV/DVD player Rear vision camera
Air conditioning
Air conditioning/heating in driver’s and main cabin
Child Seats
2 Baby/Booster Seats (can be fitted with seatbelt).
*Dinette table will require lowering to install baby/booster seat. Dinette table will only lower to seat level. Due to this other passengers will not be able to travel in the dinette area. All passengers must wear seat belts whilst the vehicle is in motion.
Booster Seats have to be pre-booked, otherwise cannot be guaranteed. Please advise age and weight of child on booking.
Seatbelts
5
Fuel Capacity
208L(55 gal) Unleaded gasoline
Fuel Consumption
10-12 miles per gallon/20-25L per 100km(approximate only). This may vary subject to the use of the air-conditioning, temperature, driving style, and terrain.
Queen bed: 1.88m x 1.52m / 74in x 60in Cabover bed:2.03m x 1.37m / 80in x 54in Dinette bed: 1.88m x 1.07m / 74in x 42in
Storage
on-board storage and exterior storage compartment. Soft sided or collapsible bags recommended.
Watertank
Fresh water tank: 189L / 50gal A fresh water hose is provided to fill the fresh water tank.
City water hookup - You can use this when parked on a camp ground. Attach the white fresh water hose to the city water hookup on the side of the motorhome. Turn the water pump off. This hook up does not refill the fresh water tank.
Note: Most camp grounds provide shower facilities to help cut down on water usage.
Waste Water Tank
Grey water tank: 140L / 37gal
Note:Most campgrounds have dump stations, if your campground does not, ask them to refer you to a nearby dump station. There are also sanitary dumps at some rest stops on interstate highways.
Sink
Double Bowl Sink
Hot / Cold Water
Yes with water filtration system and water heater: 22L/6gal
Power Supply
12volts / 110 volts main / Power Generator
Power Generator Generator charges will accrue at $3 per hour as determined by an installed running time meter.
External power source A power supply cable is also provided to. This can be plugged while parked on a camp ground. Most camp grounds provide a power source facility.
Personal Kits US$50 (sleeping bag, pillow, bath towel and tea towel)
Outdoor Table
$20 per rental
Outdoor Chair
$10 each per rental
Baby Seat
$40 each per rental
Terms & Conditions
Motorhome Term and Conditions United States of America Valid 1 April 2010 to 31 March 2011
Rental Charges Rentals are charged per calendar day. Mileage 500 mile packages are available at a cost of $144. Mileage packages must be prepaid before departure. There is no refund for any unused miles. Excess miles are charged at $0.35 per mile.
Mileage: - for travels starting April 1, 2011 500 mile packages are available at a cost of $150. Mileage packages must be prepaid before departure. There is no refund for any unused miles. Excess miles are charged at $0.35 per mile.
Branch Hours Apollo branches are open Monday to Friday from 9am to 4.30pm, and Saturday from 9am to 12pm. Branches will be closed Sundays and public holidays (including New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day).
2010 -11-12 Holidays: Easter Sunday 4 April 2010 Memorial Day 31 May 2010 Independence Day 4 July 2010 Labor Day 6 September 2010 Thanksgiving Day 25 November 2010 Christmas Day 25 December 2010 New Years Day 1 January 2011 Easter Sunday 24 April 2011 Memorial Day 30 May 2011 Independence Day 4 July 2011 Labor Day 5 September 2011 Thanksgiving Day 24 November 2011 Christmas Day 25 December 2011 New Years Day 1 January 2012
Vehicle Collection and Return Vehicles can be collected and returned Monday to Friday between 9am and 4pm, and Saturday between 9am and 11am.
Transfers Vehicles must be collected and returned to our branches (no airport returns). Transfers to and from the Apollo depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch.
Payment at Branches - starting April 1, 2011 For security reasons, Apollo will only accept credit or debit card for rental charges paid on vehicle pick up or drop off. Cash payments will not be accepted at rental branches.
Administration Fees / Taxes A charge of 10% of the total cost will be levied to cover administration fees, government fees, duties and other associated costs. Administration fees can be either prepaid or paid at the rental counter on collection of the vehicle.
Credit Cards We only accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.
Exchange Rate / Currency Variations All credit card transactions are conducted in US Dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. We do not accept any liability for variances up or down. Refunds by credit card can take up to 15 working days depending on the renter’s Financial Institution.
Rental Duration The minimum rental is five days for rentals commencing during the periods from 1 October 2010 to 31 March 2011. Five nights for rentals commencing during the periods 1 April 2011 to 30 June 2011 and 1 October 2011 to 31 March 2012.
The minimum rental is seven days for rentals commencing during the period 1 July 2010 to 30 September 2010. Seven nights for rentals commencing during the period 1 July 2011 to 30 September 2011.
Minimum rental periods are subject to change during other peak periods.
One Way Rentals One way rentals are available between all Apollo branches subject to a 7 day minimum rental period. A one way rental fee of $200 applies.
One Way Rentals - starting April 1, 2011 One way rentals are available between all Apollo branches subject to a 7 night minimum rental period. A one way rental fee of $250 applies.
Driver’s Licence and Minimum Age A current and full motor vehicle driver’s licence is required. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s licence must have been held for at least two years and be valid for the whole length of the rental. The original driver’s licence must be shown at time of pick-up when the driver is present.
The minimum age to drive the vehicle is 21 years and the maximum age is 75 years. Drivers 75 years of age or over, a current medical certificate stating that the customer is fit to drive for the duration of the hire is required upon vehicle collection.
Vehicle Preparation Fee A fee of $100 applies on collection of the vehicle to cover the vehicle preparation and equipment. This includes all pre-cleaning and mechanical servicing, 1st tank of propane gas, toilet chemicals and vehicle kit (pots, pans, crockery, cutlery, cooking utensils, broom, dust bin, flashlight).
Vehicle Consultation On pick up of the vehicle our staff will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Maps and Campground Guides Each vehicle is supplied with complimentary road maps and campground guides.
Apollo Welcome Pack Each vehicle is supplied with a complimentary Apollo Pack for the first night. The pack contains matches, mini shampoo and conditioner, dish washing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.
Additional Products: - Personal Kits - $50 per person (including a sleeping bag, pillow, bath towel and tea towel) - Camp Chairs - $10 each per rental - Camp Table - $20 per rental - GPS - $90 per rental - Generator Use - $3 per hour as determined by an installed running time meter - Baby Seats - $40 per rental. Please refer to the Apollo child restraints policy for full details. - Booster Seats - $40 each per rental. Please refer to the Apollo child restraints policy for full details. - Satellite Phone - $20 per day plus call charges - N/A starting April 1, 2011 - First Aid Kits - A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and a $50 fee is charged when the vehicle is returned.
Multiple Rentals Consecutive rentals can be combined to qualify for a long-term discount rate. Rentals in the United States of America, Australia and New Zealand can be combined to obtain a long-term discount rate, providing travel is within a 3 month period. If drop off of a vehicle and pick up of a new vehicle occurs on the same day then a day each will be charged per respective vehicle. Multiple rentals are treated as separate rentals under the one way fee and minimum rental period conditions.
Travel Restrictions Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions and the distance to nominated destinations in relation to the length of the rental period.
Death Valley and other desert areas: Vehicles are not allowed to operate in Death Valley and other desert areas during 15 May to 15 September. At other times clients visit these areas at their own risk and are thus responsible for all recovery and other charges. During certain periods these areas are not habitable and could pose a danger to the driver and passengers.
Mexico, Alaska, Yukon and Northwest Territories & Newfoundland: Travel to Mexico, Alaska, Yukon and Northwest Territories & Newfoundland is strictly prohibited.
Manhattan: Due to restrictions on vehicle heights, propane gas and parking, vehicles with propane are not permitted in Manhattan and are not permitted to travel through any underground or underwater tunnels.
Burning Man Festival An additional surcharge of $500 applies for travel to the Burning Man Festival.
Colorado Road Safety Fee(for pickups in Denver only) - starting April 1, 2011 A surcharge of $2.00 per night (maximum $90.00 per booking) applies to all rentals picking up from the Denver branch.
Change of Drop Off Destination If the renter wishes to change the drop off destination after the rental has commenced, they first must obtain authorization from the Apollo Head Office. Subject to the change being approved, a minimum additional charge of $500 will apply.
Rental Extension If the customer wishes to extend the rental whilst on hire, they must first obtain authorization from Apollo Reservations who will advise of the additional costs. Rental extension is subject to fleet availability. The extra cost (Gross Rate) of an extended rental must be paid by credit card over the telephone or at an Apollo Branch immediately on confirmation of the rental extension.
Failure to obtain authorization will result in the renter being charged double the daily gross rental rate.
Repairs Although we run late model vehicles, it may happen that small repairs are required. Repairs up to $100 may be affected without authorization and will be reimbursed unless the damage is caused by the renter. For amounts over $100, Apollo will need to be informed in advance. All vehicles are covered for 24hr emergency roadside assistance.
Traffic Infringements We reserve the right to charge the renter for any speeding or parking fines, traffic infringements or road toll fines. An additional administration fee of $75 per fine will apply to cover the costs of processing.
Infringements and Administration Fees - starting April 1, 2011 Apollo reserves the right to charge the renter for any speeding, toll way or parking fines not reported on return of the vehicle. In addition to these costs, Apollo reserves the right to charge for associated administration costs for processing the fines (irrespective of excess). An administration fee of $75 per fine will be applicable.
Change Of Vehicle Should the vehicle booked be unavailable through unforeseen circumstances, we reserve the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the renter to a refund.
Vehicle Category Vehicles cannot be requested by make or model, only by vehicle category.
Voluntary Downgrade Should the renter decide to take a lesser vehicle than booked within 14 days of pick up or during the rental then they will not be entitled to any refund.
Limit of Liability In the event of no alternative vehicle being available to the renter our liability is limited to a refund of the hire charge or in the case of mechanical failure (unless caused by the renter) the remainder of the hire period.
Important We reserve the right to refuse any rental at our discretion.
Animals No animals are permitted in our vehicles, excluding guide dogs.
Smoking Smoking is not allowed in our vehicles.
Cancellation Fees Deposit non-refundable. The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
If canceled 45 + days prior to pick up and 7 days or more after the booking date - $250 If canceled 44 to 8 days prior to pick up - 50% of Net Rental (minimum $250) If canceled 7 to 4 days prior to pick up - 75% of Net Rental (minimum $250) If canceled 3 days or less prior to pick up or no show - 100% of Net Rental plus one way fees.
Amendments If you wish to make any changes to your booking the booking will be calculated by using either the original flex rate or the flex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off - Change of location(depot) for vehicle pick-up or drop-off - Change of vehicle category - Name change
If you decide to extend your rental duration (changing the drop-off date) by 2 days the same flex rate is used that applied on the day when you made your original booking. If you extend by 3 days or more, the booking change rule applies as outlined above.
If an amendment is made to the rental dates within 14 days of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of days originally booked). There is no refund for late pick up or early return of vehicle. A relocation fee may apply if the collection or return location is amended within 14 days of vehicle pick up or if notification occurs during the hire.
Booking Amendments: - for travels starting April 1, 2011 If you wish to make any changes to your booking the updated booking will be calculated by using either the original fl ex rate or the fl ex rate that is valid at the time of the booking change, depending on whichever rate is higher. There are no exceptions to this rule. The following situations are classified as booking alterations:
- Change of date for vehicle pick-up or drop-off - Change of location (depot) for vehicle pick-up or drop-off - Change of vehicle category - Name change
If you decide to extend your rental duration (changing the drop-off date) by 2 nights the same fl ex rate is used that applied on the day when you made your original booking. If you extend by 3 nights or more, the booking change rule applies as outlined above.
If an amendment is made to the rental dates within 14 nights of collection, no refund will be made if the length of hire is shortened (that is; the rental will be charged at the number of nights originally booked). There is no refund for late pick up or early return of vehicle. A relocation fee may apply if the collection or return location is amended within 14 nights of vehicle pick up or if notification occurs during the hire.
Please note: Cancellations or amendments must be made strictly in writing via email.
Travel Insurance We strongly recommend that renters ensure they take out the highest level of Travel Insurance.
PROTECTION PACKAGE
Public Liability Insurance: The public liability insurance is included in the daily rental rate. Apollo is insured for damages to third parties and/or their property up to a limit of US$1 million. The public liability insurance that covers the registered drivers is only up to the statutory limit as stipulated by law of the State you are in at the time. This insurance amount is normally very low.
Top Service Inclusion: Apollo has included an additional SLI third party insurance policy in the rental rates which increases the driver’s public liability insurance level to US$1 million – well above the statutory limits.
The maximum SLI insurance covers claims made by third parties against the rental company or the renter of the motorhome (for damage to third parties or their property). Passengers in the rented motorhome are not counted as third parties and the driver is therefore not insured for claims brought by them against him/herself.
Property Damage The renter is responsible up to the amount of $1,000 for the cost of damage to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability applies in respect of each claim, not per rental. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period.
Property Damage - for travels starting April 1, 2011 The renter is responsible up to the amount of $1,500 for the cost of damage to the rented Vehicle. The renter is also responsible for the cost of demurrage for the period the Vehicle is unavailable due to repairs. The Liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to Apollo, not at the completion of the rental Period. In addition to the Liability an administration fee of $75 will be charged per claim.
Standard Liability Apollo’s rental charge includes a Standard Liability of $1,500.
A Bond of $1,500 will be collected at the time of entering into the Rental Contract. The $1,500 will be debited to the credit card account immediately. An administration fee of $30 applies.
Liability Reduction Option (LRO) A $0 (zero) Liability applies. This Option can be purchased by paying to Apollo $15 per day. The maximum amount payable for this Option per rental is $375 – i.e. 25 days rental. LRO protects against: - Accidental damages - Windscreen and other glass damage - Protection against theft and vandalism - Protection against uninsured motorists
Liability Reduction Option (LRO) - for travels starting April 1, 2011 A $0 Liability applies. This Option can be purchased by paying to Apollo $15 per night. The maximum amount payable for this Option per rental is $600 – i.e. 40 nights rental. LRO protects against:
- Accidental damages - Windscreen (1 windscreen covered per rental) - Protection against theft and vandalism - Protection against uninsured motorists -Tyre damage (2 tires covered per rental)
A Bond of $500 will be collected at the time of entering into the Rental Contract. The $500 will be debited to the credit card account immediately. An administration fee of $10 applies.
Bond Apollo’s rental charge includes a Liability of $1,000. A Bond of $1,000 will be collected at the time of entering into the Rental Contract. The $1,000 will be debited to the credit card account immediately. An administration fee of $20 applies.
For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Bond - for travels starting April 1, 2011 For security purposes, only a credit card can be used to provide a Bond. The credit card holder must be present and able to sign for the Bond upon vehicle collection. The credit card holder is jointly and severally liable for any damage to the rental vehicle.
The Bond is fully refundable when the vehicle is returned to the correct location on time, is full of fuel and all other terms of the Rental Contract have been complied with. If there is damage to the vehicle on its return, the Bond will be used to cover the cost of such damage up to the amount of the relevant Liability. However, if the terms of the Rental Contract are breached and the Bond is insufficient to cover the damage then any extra cost will be charged.
Full Responsibility At all times the renter is responsible for: - Damage caused where the terms of Rental Contract have been breached. - Damage caused by negligence. - Damage caused to the Vehicle in any way by part or total water submersion or salt water. - Damage caused due to a single vehicle roll over. - Damage caused to the Vehicle by the renter’s willful conduct. - Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic. - Damage or loss caused to any personal belongings. - Damage caused due to use of incorrect or contaminated fuel. - Damage to the awning, overhead or underbody of the Vehicle. - Damage to the slide-out of the vehicle - starting April 1, 2011
Rates/Terms/Conditions Are subject to change without notice.
